Western Digital My Cloud 3TB User Manual download pdf (Page 74)

ACCESSING YOUR CLOUD REMOTELY

WD MY CLOUD PERSONAL CLOUD STORAGE

USER MANUAL

7. Tap a share to display its subfolders.

8. Tap a subfolder to display a list of files.

9. Tap a file to display it.

Note: If you have problems installing the WD My Cloud app, visit

http://websupport.wd.com/rn/wdmycloud.asp. For more features and

instructions, see the app’s online Guide Me page, Help, FAQs, and tips, or

go to http://wd.com/mycloud.

If you suspect that your WD My Cloud database has been corrupted,

rebuild the database. See “Cloud Access” on page 76.

1 2 ... 69 70 71 72 73 74 75 76 77 78 79 ... 135 136

WD My Cloud 1
Service and Support 2
Registering Your WD Product 2
Table of Contents 3
Important User Information 6
IMPORTANT USER INFORMATION 7
Product Overview 8
About the Learning Center 9
Package Contents 10
System Requirements 11
Pre-installation Instructions 12
Handling Precautions 12
Product Views 12
Gigabit Ethernet port 13
Kensington 13
Security Slot 13
Reset button 13
USB 3.0 port 13
WD My Cloud device 31
Using Windows 8 File History 32
Using Apple Time Machine 32
Setting Time Machine 33
Starting a Backup 35
Retrieving Backed-Up Items 35
Download 38
Checking Device Status 39
Accessing Shares 40
Mapping the Drive (Windows) 41
Viewing Device Properties 42
Monitoring Storage 42
Shutting Down Safely 43
Monitoring Alerts 43
WD Quick View Alerts Option 44
Uninstalling WD Quick View 45
At a Glance: The Dashboard 46
The Dashboard Home Page 47
Information Icons 48
Navigation Icons 48
Capacity 49
Diagnosis 49
Firmware 50
Cloud Devices 51
AT A GLANCE: THE DASHBOARD 52
Obtaining Customer Support 53
Requesting Automatic Support 54
Basic Administrative Tasks 55
Managing Users 56
MANAGING USERS 57
Creating a User 58
Changing a User’s Password 58
Editing User Settings 59
Removing a User 59
Managing Shares 60
Creating a New Share 61
Making a Share Private 62
Deleting a Share 63
MANAGING SHARES 64
Accessing Your Cloud Remotely 65
Note: You can also delete it 66
ACCESSING YOUR CLOUD REMOTELY 67
About WD Photos Mobile App 68
Activate 70
About WD My Cloud Mobile App 71
5. Tap Done 73
9. Tap a file to display it 74
First-Time Users 75
Returning Users 75
Sharing Your Files Remotely 78
Configuring Settings 79
Device Profile 80
Language and Clock 80
Cloud Access 81
Checking Cloud Access Status 82
Energy Saver 83
Mac Backups 83
Network Profile 84
Network Services 85
CONFIGURING SETTINGS 86
Workgroup (Windows) 87
Utilities 88
System Factory Restore 89
Notifications 93
Manually Checking for Updates 96
Manually Installing an Update 96
WD My Cloud device reboots 97
Managing Safepoints 98
Local Scan 99
Safepoint” on page 98) 100
7. You have two options: 101
MANAGING SAFEPOINTS 102
USER MANUAL 102
Updating a Safepoint 103
Recovering a Safepoint 103
Safepoint dialog box: 104
Deleting a Safepoint 105
Getting Started 106
Checking the Front Panel LED 107
GETTING STARTED 108
5. Click Get Started 109
Troubleshooting Connections 111
Creating a Personal Cloud 111
Getting to the Public Share 118
Connecting a USB Hard Drive 121
CONNECTING A USB HARD DRIVE 122
Appendix A: Specifications 123
Appendix B: Troubleshooting 124
Resetting with Power Off 125
LEDs do not light up 125
Adapter LEDs do not light 125
APPENDIX B: TROUBLESHOOTING 126
Regulatory Compliance 129
Obtaining Service 130
Limited Warranty 130
Warranty 131

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Western Digital My Cloud 3TB User Manual Page 74

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