Western Digital My Cloud 3TB User Manual Page 123
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APPENDIX A: SPECIFICATIONS
118
WD MY CLOUD PERSONAL CLOUD STORAGE
USER MANUAL
Appendix A: Specifications
Ethernet High performance (100/1000) Gigabit Ether net connection
Internal hard drive WD 3.5-inch SATA hard drive
Supported protocols CIFS/SMB, NFS, FTP, AFP
I/O ports
Data transfer rate
Gigabit Ethernet (RJ-45) port
USB 3.0 up to 5 Gb/s
USB 2.0 up to 480 Mb/s
*A USB 3.0 host and USB 3.0 certified cable are required to obtain USB 3.0 performance.
Compatibility
Note: Compatibility may vary
depending on user's hardware
configuration and operating
system.
Operating systems:
• Windows 8.1 and earlier
• Windows 7
• Windows Vista
• Windows XP (SP3)*
• Mac OS X Mavericks
• Mac OS X Mountain Lion
• Mac OS X Lion
• Mac OS X Snow Leopard
Browsers:
• Internet Explorer 8.0 and later on supported Windows
computers
• Safari 5.0 and later on supported Mac computers
• Firefox 12 and later on supported Windows and Mac
computers
• Google Chrome 14 and later on supported Windows and
Mac computers
DLNA®/UPnP® devices for streaming Internet connection
Physical dimensions
Width 1.9 in (49 mm)
Length 5.5 in (139.3 mm)
Height 6.7 in (170.6 mm)
Weight 2 TB 2.11 lb (0.96 kg)
3 TB 2.11 lb (0.96 kg)
4 TB 2.25 Ib (1.02 kg)
Power supply Input voltage: 100V to 240V AC
Input frequency: 50 to 60 Hz
Output voltage: 12V DC, 1.5A
Power supply: 18W
Temperature Operating temperature: 5°C to 35°C (41°F to 95 °F)
Non-operating temperature: -20°C to 65°C (-4°F to 149 °F)
RoHs compliant Yes
- WD My Cloud 1
- Service and Support 2
- Registering Your WD Product 2
- Table of Contents 3
- Important User Information 6
- IMPORTANT USER INFORMATION 7
- Product Overview 8
- About the Learning Center 9
- Package Contents 10
- System Requirements 11
- Pre-installation Instructions 12
- Handling Precautions 12
- Product Views 12
- Gigabit Ethernet port 13
- Kensington 13
- Security Slot 13
- Reset button 13
- USB 3.0 port 13
- WD My Cloud device 31
- Using Windows 8 File History 32
- Using Apple Time Machine 32
- Setting Time Machine 33
- Starting a Backup 35
- Retrieving Backed-Up Items 35
- Download 38
- Checking Device Status 39
- Accessing Shares 40
- Mapping the Drive (Windows) 41
- Viewing Device Properties 42
- Monitoring Storage 42
- Shutting Down Safely 43
- Monitoring Alerts 43
- WD Quick View Alerts Option 44
- Uninstalling WD Quick View 45
- At a Glance: The Dashboard 46
- The Dashboard Home Page 47
- Information Icons 48
- Navigation Icons 48
- Capacity 49
- Diagnosis 49
- Firmware 50
- Cloud Devices 51
- AT A GLANCE: THE DASHBOARD 52
- Obtaining Customer Support 53
- Requesting Automatic Support 54
- Basic Administrative Tasks 55
- Managing Users 56
- MANAGING USERS 57
- Creating a User 58
- Changing a User’s Password 58
- Editing User Settings 59
- Removing a User 59
- Managing Shares 60
- Creating a New Share 61
- Making a Share Private 62
- Deleting a Share 63
- MANAGING SHARES 64
- Accessing Your Cloud Remotely 65
- Note: You can also delete it 66
- ACCESSING YOUR CLOUD REMOTELY 67
- About WD Photos Mobile App 68
- Activate 70
- About WD My Cloud Mobile App 71
- 5. Tap Done 73
- 9. Tap a file to display it 74
- First-Time Users 75
- Returning Users 75
- Sharing Your Files Remotely 78
- Configuring Settings 79
- Device Profile 80
- Language and Clock 80
- Cloud Access 81
- Checking Cloud Access Status 82
- Energy Saver 83
- Mac Backups 83
- Network Profile 84
- Network Services 85
- CONFIGURING SETTINGS 86
- Workgroup (Windows) 87
- Utilities 88
- System Factory Restore 89
- Notifications 93
- Manually Checking for Updates 96
- Manually Installing an Update 96
- WD My Cloud device reboots 97
- Managing Safepoints 98
- Local Scan 99
- Safepoint” on page 98) 100
- 7. You have two options: 101
- MANAGING SAFEPOINTS 102
- USER MANUAL 102
- Updating a Safepoint 103
- Recovering a Safepoint 103
- Safepoint dialog box: 104
- Deleting a Safepoint 105
- Getting Started 106
- Checking the Front Panel LED 107
- GETTING STARTED 108
- 5. Click Get Started 109
- Troubleshooting Connections 111
- Creating a Personal Cloud 111
- Getting to the Public Share 118
- Connecting a USB Hard Drive 121
- CONNECTING A USB HARD DRIVE 122
- Appendix A: Specifications 123
- Appendix B: Troubleshooting 124
- Resetting with Power Off 125
- LEDs do not light up 125
- Adapter LEDs do not light 125
- APPENDIX B: TROUBLESHOOTING 126
- Regulatory Compliance 129
- Obtaining Service 130
- Limited Warranty 130
- Warranty 131
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