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Table of contents
TROUBLESHOOTING
BOOKMARKS
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136
GETTING
STARTED
20
WD
MY
CLOUD
PERSONAL
CLOUD
STORAGE
USER
MANUAL
The
Getting
Started
screen
displays:
Note:
T
o
obtain
more
information,
click
the
WD
Lear
ning
Center
link
on
the
screen.
3.
Click
Start
to
display
the
WD
My
Cloud
device’
s
shares:
1
2
...
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...
135
136
WD My Cloud
1
Service and Support
2
Registering Your WD Product
2
Table of Contents
3
Important User Information
6
IMPORTANT USER INFORMATION
7
Product Overview
8
About the Learning Center
9
Package Contents
10
System Requirements
11
Pre-installation Instructions
12
Handling Precautions
12
Product Views
12
Gigabit Ethernet port
13
Kensington
13
Security Slot
13
Reset button
13
USB 3.0 port
13
WD My Cloud device
31
Using Windows 8 File History
32
Using Apple Time Machine
32
Setting Time Machine
33
Starting a Backup
35
Retrieving Backed-Up Items
35
Download
38
Checking Device Status
39
Accessing Shares
40
Mapping the Drive (Windows)
41
Viewing Device Properties
42
Monitoring Storage
42
Shutting Down Safely
43
Monitoring Alerts
43
WD Quick View Alerts Option
44
Uninstalling WD Quick View
45
At a Glance: The Dashboard
46
The Dashboard Home Page
47
Information Icons
48
Navigation Icons
48
Capacity
49
Diagnosis
49
Firmware
50
Cloud Devices
51
AT A GLANCE: THE DASHBOARD
52
Obtaining Customer Support
53
Requesting Automatic Support
54
Basic Administrative Tasks
55
Managing Users
56
MANAGING USERS
57
Creating a User
58
Changing a User’s Password
58
Editing User Settings
59
Removing a User
59
Managing Shares
60
Creating a New Share
61
Making a Share Private
62
Deleting a Share
63
MANAGING SHARES
64
Accessing Your Cloud Remotely
65
Note: You can also delete it
66
ACCESSING YOUR CLOUD REMOTELY
67
About WD Photos Mobile App
68
Activate
70
About WD My Cloud Mobile App
71
5. Tap Done
73
9. Tap a file to display it
74
First-Time Users
75
Returning Users
75
Sharing Your Files Remotely
78
Configuring Settings
79
Device Profile
80
Language and Clock
80
Cloud Access
81
Checking Cloud Access Status
82
Energy Saver
83
Mac Backups
83
Network Profile
84
Network Services
85
CONFIGURING SETTINGS
86
Workgroup (Windows)
87
Utilities
88
System Factory Restore
89
Notifications
93
Manually Checking for Updates
96
Manually Installing an Update
96
WD My Cloud device reboots
97
Managing Safepoints
98
Local Scan
99
Safepoint” on page 98)
100
7. You have two options:
101
MANAGING SAFEPOINTS
102
USER MANUAL
102
Updating a Safepoint
103
Recovering a Safepoint
103
Safepoint dialog box:
104
Deleting a Safepoint
105
Getting Started
106
Checking the Front Panel LED
107
GETTING STARTED
108
5. Click Get Started
109
Troubleshooting Connections
111
Creating a Personal Cloud
111
Getting to the Public Share
118
Connecting a USB Hard Drive
121
CONNECTING A USB HARD DRIVE
122
Appendix A: Specifications
123
Appendix B: Troubleshooting
124
Resetting with Power Off
125
LEDs do not light up
125
Adapter LEDs do not light
125
APPENDIX B: TROUBLESHOOTING
126
Regulatory Compliance
129
Obtaining Service
130
Limited Warranty
130
Warranty
131
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