Western-digital My Passport User Manual User Manual

External PortableMy Passport®Portable Hard DriveUser ManualMy Passport User Manual

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 5Connecting the Drive and Getting StartedThis chapter provides instructions for conne

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 6Getting Started with the WD SoftwareAfter you have connected the drive to your compu

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 73. Read the license agreement, select the I accept the terms of the License Agreem

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 85. Wait for the installation to complete:6. When the installation completes, cli

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 98. Depending on your selections:• Installing the WD Drive Utilities software with

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 10 Figure 4. WD Drive Utilities Screen Figure 5. WD Security Screen

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 11 Figure 6. Initial Backup ScreensInitial File Backup ScreenInitial Category Backup

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 12 Figure 7. WD SmartWare Home ScreensBefore first backupAfter first backup

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 13WD SmartWare Software Functional OverviewThis chapter provides a brief functional

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 14Note: In addition to the detailed Help tab information, each WD SmartWare display

iiWD Service and SupportShould you encounter any problem, please give us an opportunity to address it before returning this product. Most technical su

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 15 Figure 8. Home Tab DisplayMy Passport Drive IconYour Computer IconYour Compute

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 16 Table 1. Home Tab Functional Description Display Component DescriptionYour compu

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 17Drive display scroll pointers(Not shown in Figure 8 on page 15.) One installation

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 18Backup Tab DisplaysThe WD SmartWare software provides one of two different Backup

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 19 Figure 9. Backup Tab Displays Table 2. Backup Tab Functional Description Disp

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 20Advanced backup area In category mode, the initial/default configuration of the WD

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 21Retrieve Tab DisplaysThree WD SmartWare software Retrieve tab displays guide you t

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 22 Figure 10. Retrieve Tab Displays Table 3. Retrieve Tab Functional Description

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 23Retrieve destination option buttonsSpecify the location on your computer’s interna

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 24Settings Tab DisplaySee Figure 11 and Table 4 for a brief functional description o

MY PASSPORTUSER MANUALTABLE OF CONTENTS – iiiTable of ContentsWD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 25Help Tab DisplayThe WD SmartWare Help tab display provides quick access to Learnin

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 26Support link Uses your Web browser to connect to the WD Service & Support Home

MY PASSPORTUSER MANUALBACKING UP FILES – 27Backing Up FilesThis chapter includes the following topics: How the Backup Function WorksBacking Up FilesHo

MY PASSPORTUSER MANUALBACKING UP FILES – 283. On the Backup screen:4. To back up all of the categories of files on the internal hard drive:a. Veri

MY PASSPORTUSER MANUALBACKING UP FILES – 29b. Click Advanced View to open the backup by categories selection box:c. In the backup by categories select

MY PASSPORTUSER MANUALBACKING UP FILES – 307. To backup selected files or folders:a. Verify that the backup mode is file and that Ready to perform f

MY PASSPORTUSER MANUALBACKING UP FILES – 319. Appearance of a backup successfully finished message means that the backup completed normally.If any f

MY PASSPORTUSER MANUALRETRIEVING FILES – 32Retrieving FilesThis chapter includes the following topics: How the Retrieve Function WorksRetrieving Files

MY PASSPORTUSER MANUALRETRIEVING FILES – 33IF you have . . . THEN the WD SmartWare software displays the . . .Created a single backup on the selected

MY PASSPORTUSER MANUALRETRIEVING FILES – 343. On the Select a destination for retrieved files dialog: 4. Click Next to display the Select content

MY PASSPORTUSER MANUALTABLE OF CONTENTS – ivChanging Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

MY PASSPORTUSER MANUALRETRIEVING FILES – 355. In the Retrieve Some Files selection box, navigate through the folder structure to find the files you

MY PASSPORTUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 36Locking and Unlocking the DriveThis chapter includes the following topics: Password Protecti

MY PASSPORTUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 372. On the Set Security dialog:a. If you have more than one supported My Passport drive con

MY PASSPORTUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 38Unlocking the Drive with the WD Security or WD Drive Utilities softwareWhenever you shut dow

MY PASSPORTUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 39Unlocking the Drive with the WD SmartWare SoftwareWhenever you shut down and restart your co

MY PASSPORTUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 40Unlocking the Drive with the WD Drive Unlock UtilityWhenever you connect your password-prote

MY PASSPORTUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 41Changing Your PasswordTo change your password:1. Open the Change Security dialog by clickin

MY PASSPORTUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 42Turning Off the Drive Lock FeatureTo remove password protection from your drive:1. Open the

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 43Managing and Customizing the DriveThis chapter includes the following topics: Using the W

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 44Checking Drive StatusYou can see the drive capacity used and drive temperature status, an

MY PASSPORTUSER MANUALTABLE OF CONTENTS – vB Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . 66Regulatory Compl

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 45Setting the Drive Sleep TimerThe drive sleep timer turns off the power to your drive afte

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 464. Click Registration to display the Registration dialog:5. On the Registration dialo

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 47• Quick Drive Test Your My Passport drive has a built-in Data LifeguardTM diagnostic ut

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 48Erasing the DriveNote: Erasing the drive also deletes the WD software and all of the sup

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 49Using the WD Drive Unlock UtilityTo erase your My Passport when the drive is locked and y

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 503. The fifth invalid password attempt displays the too many password attempts dialog:4.

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 51Restoring the WD Software and Disk ImageIn addition to deleting all of the data on your M

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 52Managing and Customizing the SoftwareThis chapter includes the following topics: Speci

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 533. On the Software Settings screen, click Retrieve Folder to display the Set Retriev

MY PASSPORTUSER MANUALUSING THE DRIVE WITH A MAC – 54Using the Drive with a MacThe My Passport drive is formatted as a single NTFS partition for compa

MY PASSPORTUSER MANUALABOUT YOUR WD DRIVE – 1About Your WD DriveWelcome to your My Passport® portable hard drive, an elegant, high-capacity storage so

MY PASSPORTUSER MANUALTROUBLESHOOTING – 55TroubleshootingThis chapter includes the following topics: Installing, Partitioning, and Formatting the Driv

MY PASSPORTUSER MANUALTROUBLESHOOTING – 56Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0?A: Refer to your USB card documen

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 57Installing an SES DriverIf you do not install the WD software, you need an SES driver installed on

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 584. Select Install the software automatically and click Next:5. When the installation completes,

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 59Installing the Driver ManuallyIf your computer is not connected to the Internet, install the driver

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 60d. Click Next:5. When the installation completes, click Finish:

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 61Installing on Windows Vista ComputersAfter you physically connect the drive as shown in Figure 3 on

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 62Installing the Driver ManuallyIf your computer is not connected to the Internet, install the driver

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 634. Browse to Computer and:a. Double-click the My Passport drive.b. Double-click the Extras folder

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 64Installing on Windows 7 and Windows 8 ComputersAfter you physically connect the drive as shown in F

MY PASSPORTUSER MANUALABOUT YOUR WD DRIVE – 2WD quality inside and out—We know your data is important to you. So we build the drive inside to our dema

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 653. Click Browse my computer for driver software.4. Browse to Computer, double-click the My Pass

MY PASSPORTUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 66Compliance and Warranty InformationThis appendix includes the following topics: Regulato

MY PASSPORTUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 67KC Notice (Republic of Korea only)Environmental Compliance (China)Warranty InformationOb

MY PASSPORTUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 68Limited WarrantyWD warrants that the Product, in the course of its normal use, will for

MY PASSPORTUSER MANUALINDEX – 69IndexAAccessories, optional 2Advanced backup area, Backup tab dis-plays 20Alerts, flashing icon 44BBacked Up Volumes s

MY PASSPORTUSER MANUALINDEX – 70your computer’s content gauge 17IICES-003/NMB-003 compliance 66Indicator light 3Internal drive selector box, Home tab

MY PASSPORTUSER MANUALINDEX – 71WWarranty 67WDservice 67SmartWare icon 43Store link 26technical support, contacting iiYYour computercontent gauge, Bac

Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement

MY PASSPORTUSER MANUALABOUT YOUR WD DRIVE – 3The WD SmartWare software is compatible with the following operating systems:Compatibility can vary, depe

MY PASSPORTUSER MANUALABOUT YOUR WD DRIVE – 4Registering Your DriveAlways register your My Passport drive to get the latest updates and special offers