Western-digital My Passport (Unencrypted drives) User Manual User Manual

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External Portable
My Passport
®
Portable Hard Drive
User Manual
My Passport User Manual
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Summary of Contents

Page 1 - My Passport

External PortableMy Passport®Portable Hard DriveUser ManualMy Passport User Manual

Page 2 - WD Service and Support

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 6Getting Started with the WD SoftwareAfter you have connected the drive to your compu

Page 3 - Table of Contents

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 73. Read the license agreement, select the I accept the terms of the License Agreem

Page 4 - TABLE OF CONTENTS – iv

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 85. Wait for the installation to complete:6. When the installation completes, cli

Page 5 - About Your WD Drive

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 98. Depending on your selections:• Installing the WD Drive Utilities software with

Page 6 - Optional Accessories

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 10 Figure 4. WD Drive Utilities Screen

Page 7 - Physical Description

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 11 Figure 5. Initial Backup ScreensInitial File Backup ScreenInitial Category Backup

Page 8 - Handling Precautions

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 12 Figure 6. WD SmartWare Home ScreensBefore first backupAfter first backup

Page 9 - Connecting the Drive

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 13WD SmartWare Software Functional OverviewThis chapter provides a brief functional

Page 10 - USER MANUAL

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 14Note: In addition to the detailed Help tab information, each WD SmartWare display

Page 11

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 15 Figure 7. Home Tab DisplayMy Passport Drive IconYour Computer IconYour Compute

Page 12

iiWD Service and SupportShould you encounter any problem, please give us an opportunity to address it before returning this product. Most technical su

Page 13

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 16 Table 1. Home Tab Functional Description Display Component DescriptionYour compu

Page 14

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 17Drive display scroll pointers(Not shown in Figure 7 on page 15.) One installation

Page 15

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 18Backup Tab DisplaysThe WD SmartWare software provides one of two different Backup

Page 16

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 19 Figure 8. Backup Tab Displays Table 2. Backup Tab Functional Description Disp

Page 17

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 20Advanced backup area In the category mode, the initial/default configuration of th

Page 18 - Home Tab Display

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 21Retrieve Tab DisplaysThree WD SmartWare software Retrieve tab displays guide you t

Page 19

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 22 Figure 9. Retrieve Tab Displays Table 3. Retrieve Tab Functional Description

Page 20 - (Continued)

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 23Retrieve destination option buttonsSpecify the location on your computer’s interna

Page 21

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 24Settings Tab DisplaySee Figure 10 and Table 4 for a brief functional description o

Page 22 - Backup Tab Displays

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 25Help Tab DisplayThe WD SmartWare Help tab display provides quick access to Learnin

Page 23

MY PASSPORTUSER MANUALTABLE OF CONTENTS – iiiTable of ContentsWD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 24

MY PASSPORTUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 26Support link Uses your web browser to connect to the WD Service & Support Home

Page 25 - Retrieve Tab Displays

MY PASSPORTUSER MANUALBACKING UP FILES – 27Backing Up FilesThis chapter includes the following topics: How the Backup Function WorksBacking Up FilesHo

Page 26

MY PASSPORTUSER MANUALBACKING UP FILES – 283. On the Backup screen:4. To back up all of the categories of files and on the internal hard drive:a.

Page 27

MY PASSPORTUSER MANUALBACKING UP FILES – 29b. Click Advanced View to open the backup by categories selection box:c. In the backup by categories select

Page 28 - Settings Tab Display

MY PASSPORTUSER MANUALBACKING UP FILES – 307. To backup selected files or folders:a. Verify that the backup mode is file and that Ready to perform f

Page 29 - Help Tab Display

MY PASSPORTUSER MANUALBACKING UP FILES – 319. Appearance of a backup successfully finished message means that the backup completed normally.If any f

Page 30

MY PASSPORTUSER MANUALRETRIEVING FILES – 32Retrieving FilesThis chapter includes the following topics: How the Retrieve Function WorksRetrieving Files

Page 31 - Backing Up Files

MY PASSPORTUSER MANUALRETRIEVING FILES – 33IF you have . . . THEN the WD SmartWare software displays the . . .Created a single backup on the selected

Page 32 - BACKING UP FILES – 28

MY PASSPORTUSER MANUALRETRIEVING FILES – 343. On the Select a destination for retrieved files dialog: 4. Click Next to display the Select content

Page 33 - BACKING UP FILES – 29

MY PASSPORTUSER MANUALRETRIEVING FILES – 355. In the Retrieve Some Files selection box, navigate through the folder structure to find the files you

Page 34 - BACKING UP FILES – 30

MY PASSPORTUSER MANUALTABLE OF CONTENTS – ivSetting the Drive Sleep Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 35 - Important:

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 36Managing and Customizing the DriveThis chapter includes the following topics: Using the W

Page 36 - Retrieving Files

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 37Checking Drive StatusYou can see the drive capacity used and drive temperature status by

Page 37 - RETRIEVING FILES – 33

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 38Setting the Drive Sleep TimerThe drive sleep timer turns off the power to your drive afte

Page 38 - RETRIEVING FILES – 34

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 394. Click Registration to display the Registration dialog:5. On the Registration dialo

Page 39 - RETRIEVING FILES – 35

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 40• Quick Drive Test Your My Passport drive has a built-in Data Lifeguard diagnostic util

Page 40 - Using the WD Quick View Icon

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 41Erasing the DriveNote: Erasing the drive also deletes the WD software and all of the sup

Page 41 - Monitoring Icon Alerts

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 42Restoring the WD Software and Disk ImageIn addition to deleting all of the data on your M

Page 42 - Registering the Drive

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 43Managing and Customizing the SoftwareThis chapter includes the following topics: Speci

Page 43 - Checking Drive Health

MY PASSPORTUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 443. On the Software Settings screen, click Retrieve Folder to display the Set Retriev

Page 44

MY PASSPORTUSER MANUALUSING THE DRIVE WITH A MAC – 45Using the Drive with a MacThe My Passport drive is preformatted as a single NTFS partition for co

Page 45 - Erasing the Drive

MY PASSPORTUSER MANUALABOUT YOUR WD DRIVE – 1About Your WD DriveWelcome to your My Passport® portable hard drive, an elegant, high-capacity storage so

Page 46

MY PASSPORTUSER MANUALTROUBLESHOOTING – 46TroubleshootingThis chapter includes the following topics: Installing, Partitioning, and Formatting the Driv

Page 47

MY PASSPORTUSER MANUALTROUBLESHOOTING – 47Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0?A: Refer to your USB card documen

Page 48 - Uninstalling the WD Software

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 48Installing an SES DriverIf you do not install the WD software, you need an SES driver installed on

Page 49 - Using the Drive with a Mac

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 494. Select Install the software automatically and click Next:5. When the installation completes,

Page 50 - Troubleshooting

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 50Installing the Driver ManuallyIf your computer is not connected to the Internet, install the driver

Page 51 - TROUBLESHOOTING – 47

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 51d. Click Next:5. When the installation completes, click Finish:

Page 52 - Installing an SES Driver

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 52Installing on Windows Vista ComputersAfter you physically connect the drive as shown in Figure 3 on

Page 53 - INSTALLING AN SES DRIVER – 49

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 53Installing the Driver ManuallyIf your computer is not connected to the Internet, install the driver

Page 54 - INSTALLING AN SES DRIVER – 50

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 544. Browse to Computer and:a. Double-click the My Passport drive.b. Double-click the Extras folder

Page 55 - INSTALLING AN SES DRIVER – 51

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 55Installing on Windows 7 and Windows 8 ComputersAfter you physically connect the drive as shown in F

Page 56 - INSTALLING AN SES DRIVER – 52

MY PASSPORTUSER MANUALABOUT YOUR WD DRIVE – 2Kit ContentsAs shown in Figure 1, your My Passport disk drive kit includes the following:• My Passport

Page 57 - INSTALLING AN SES DRIVER – 53

MY PASSPORTUSER MANUALINSTALLING AN SES DRIVER – 563. Click Browse my computer for driver software.4. Browse to Computer, double-click the My Pass

Page 58 - INSTALLING AN SES DRIVER – 54

MY PASSPORTUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 57Compliance and Warranty InformationThis appendix includes the following topics: Regulato

Page 59 - INSTALLING AN SES DRIVER – 55

MY PASSPORTUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 58KC Notice (Republic of Korea only)Environmental Compliance (China)Warranty InformationOb

Page 60 - 5. Click Next

MY PASSPORTUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 59Limited WarrantyWD warrants that the Product, in the course of its normal use, will for

Page 61 - Regulatory Compliance

MY PASSPORTUSER MANUALINDEX – 60IndexAAccessories, optional 2Advanced backup area, Backup tab dis-plays 20Alerts, flashing icon 37BBacked Up Volumes s

Page 62 - Warranty Information

MY PASSPORTUSER MANUALINDEX – 61Internal drive selector box, Home tab dis-plays 16KKit contents 2LLaunching WD SmartWare software 36Learning Center to

Page 63 - Limited Warranty

Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement

Page 64 - INDEX – 60

MY PASSPORTUSER MANUALABOUT YOUR WD DRIVE – 3Compatibility can vary, depending on hardware configuration and operating system.For highest performance

Page 65 - INDEX – 61

MY PASSPORTUSER MANUALABOUT YOUR WD DRIVE – 4Registering Your DriveAlways register your My Passport drive to get the latest updates and special offers

Page 66 - Western Digital

MY PASSPORTUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 5Connecting the Drive and Getting StartedThis chapter provides instructions for conne

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