Western Digital My Book Studio Edition II User Manual download pdf (Page 4)

MY BOOK STUDIO EDITION II

USER MANUAL

WD SERVICE AND SUPPORT – 1

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before

returning this product. Most technical support questions can be answered through

our knowledge base or e-mail support service at http://support.wdc.com. If the

answer is not available or, if you prefer, please contact WD at the best telephone

number shown below.

Your product includes 30 days of free telephone support during the warranty period.

This 30-day period starts on the date of your first telephone contact with WD

technical support. E-mail support is free for the entire warranty period and our

extensive knowledge base is available 24/7. To help us keep you informed of new

features and services, remember to register your product online at http://

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these

topics:

• Downloads - Download drivers, software, and updates for your WD product.

• Registration - Register your WD product to get the latest updates and special

offers.

• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA

Status, and Data Recovery Information.

• Knowledge Base - Search by keyword, phrase, or answer ID.

• Installation - Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system

hardware, and system software versions available.

Registering Your WD Product

Your WD product includes 30 days of free technical support during the applicable

warranty period for your product. The 30-day period commences on the date of your

first telephone contact with WD technical support. Register online at http://

North America

Asia Pacific

English 800.ASK.4WDC Australia 1 800 42 9861

(800.275.4932) China 800 820 6682/+65 62430496

Spanish 800.832.4778 Hong Kong +800 6008 6008

India 1 800 11 9393 (MNTL)/

1 800 200 5789 (Reliance)

011 26384700 (Pilot Line)

Europe (toll free)*

00800 ASK4 WDEU

Indonesia +803 852 9439

(00800 27549338)

Japan 00 531 650442

Korea 02 703 6550

Europe

+31 880062100

Malaysia +800 6008 6008/1 800 88 1908/+65 62430496

Middle East

+31 880062100

Philippines 1 800 1441 0159

Africa

+31 880062100

Singapore +800 6008 6008/+800 608 6008/

+65 62430496

Taiwan +800 6008 6008/+65 62430496

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,

Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

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Western Digital My Book Studio Edition II User Manual Page 4

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