Western Digital My Cloud Mirror 6 TB User Manual Page 74
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THE DASHBOARD AT A GLANCE
69
WD MY CLOUD MIRROR PERSONAL CLOUD STORAGE
USER MANUAL
Obtaining Customer Support
To open the Support page:
1. Click the Help icon on any page to display the Help menu.
2. Click Support to display the following page:
If a problem occurs with the WD My Cloud Mirror device, WD Technical Support will need
information about your device to troubleshoot and determine the best solution. There are
two ways to get your device info and request support:
Run a system report and send it to WD automatically,
Create a system report manually and send it to WD.
Requesting Automatic Support
In the Request Automated Customer Support section:
1. Click the Privacy Policy link to review WD's privacy policy.
2. Click the Attach my device’s diagnostic report and request support check box.
3. Click the Request Support button.
Creating and Saving a System Report
In the Create and Save System Report section:
1. Click Create and Save. This saves the file to your computer.
2. If desired, email the report to WD Technical Support.
Obtaining Other Support
The Support Resources section contains links to additional resources:
To obtain the most recently updated user manual, click the Product
Documentation link.
To see answers to frequently asked questions and instructions, click the FAQs link.
To discuss your WD My Cloud Mirror device with other users, click the Forum link.
To see WD phone numbers and other contact information, click the Contacts link.
- WD My Cloud Mirror 1
- WD Service and Support 2
- Registering Your WD Product 2
- Table of Contents 3
- Important User Information 6
- - Serial Number 7
- - Model Number 7
- - Purchase Date 7
- - System and Software Notes 7
- Product Overview 8
- Package Contents 9
- Requirements 10
- Web Browsers 11
- Local Network 11
- Internet 11
- Back View 12
- Front Panel Power LED 13
- Pre-installation Instructions 14
- Handling Precautions 14
- Getting Started 15
- GETTING STARTED 16
- Selecting Options 21
- WD My Cloud desktop app 24
- Accessing Content 25
- Accessing Your Cloud Remotely 27
- ACCESSING YOUR CLOUD REMOTELY 28
- WD Photos Mobile App 29
- WD My Cloud Mobile App 32
- WD My Cloud for Desktop App 36
- Agreement: 39
- About Users 46
- Adding a Single User 47
- Adding Multiple Users 49
- Editing User Settings 51
- Updating a User Password 52
- Assigning a User to a Group 52
- Quota Rules 52
- About Groups 53
- Adding a Group 54
- Editing Group Settings 55
- About Shares 56
- Viewing a List of Shares 57
- Creating a New Share 58
- Editing Share Settings 59
- Making a Share Private 59
- Deleting a Share 60
- in the menu bar and 61
- The Dashboard at a Glance 62
- > Computer 63
- Navigation Icons 65
- Capacity 66
- OK or Cancel 67
- THE DASHBOARD AT A GLANCE 68
- Cloud Devices 69
- Managing Alerts 72
- Dismissing an Alert 73
- Obtaining Customer Support 74
- Common Tasks 75
- About Backups 76
- Creating a USB Backup 77
- Remote Backups 79
- Creating a Remote Backup 80
- Auto Update 81
- Recovering a Remote Backup 82
- Internal Backups 83
- Cloud Backups 85
- Backing Up with ElephantDrive 86
- About Apps 90
- Managing Apps 90
- Adding an App 91
- Manually Adding an App 92
- Deleting an App 93
- Updating an App 93
- About Storage 94
- RAID Storage 94
- Viewing the Current RAID Mode 95
- Changing the RAID Mode 95
- Auto-Rebuilding RAID 98
- Disk Status 99
- USER MANUAL 100
- Media Servers 101
- Media Types Supported 102
- Media Storage 103
- Enabling DLNA and iTunes 103
- Enabling iTunes 105
- Refreshing iTunes 106
- WD Media Players 107
- Other Media Players 107
- DLNA Devices 108
- Streaming Media in iTunes 108
- Configuring Settings 109
- Accessing the General Screen 110
- Device Profile 111
- Language and Clock 111
- Configure 112
- Cloud Access 113
- Energy Saver 114
- Mac Backups 115
- CONFIGURING SETTINGS 116
- Network Profile 118
- Network Service 118
- Save. Options Include: 119
- Network UPS 121
- Network Workgroup (Windows) 122
- Remote Server 123
- Port Forwarding 124
- Utilities 125
- System Diagnostics 126
- System Restore 126
- System Configuration 127
- Device Maintenance 127
- Scan Disk 128
- Format Disk 128
- Creating an ISO Image 129
- Creating an ISO Share 130
- CONFIGURING BASIC SETTINGS 131
- Notifications 132
- Notifications Email 133
- Notification Display 134
- Firmware Update 135
- Available Updates 136
- Manual Update 136
- Replacing a Drive 137
- Removing a Drive 138
- Inserting a Drive 139
- Preparing a Drive 139
- Inserting One or Both Drives 139
- Rebuilding the Drive 140
- Returning a WD Drive 140
- Regulatory Compliance 141
- VCCI Statement 142
- Obtaining Service 142
- Limited Warranty 142
- Warranty 143
- Appendices 145
- The Dashboard Home Page 146
- Viewing the Home Page 147
- APPENDICES 148
- Appendix B: Joomla! 149
- Setup Guide 149
- Appendix C: phpBB Setup Guide 152
- Setting Up phpBB 153
- ) and save it to a 157
- Note: Compatibility may vary 158
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