Western Digital My Passport Elite 640GB User Manual Page 46
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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MY PASSPORT ELITE
USER MANUAL
CHECKING DRIVE HEALTH – 41
Checking Drive Health
1
7
The data files on your My Passport drive are important to you. The WD SmartWare
software has several built-in diagnostic tools to help make sure that your drive is
performing well. Run one of the following tests if you are concerned that your drive is not
operating properly:
The best time to run the drive diagnostics and status checks is on a regular basis, before
you encounter any problems with your drive. And, because they are so fast, running the
quick S.M.A.R.T. status check and the quick drive test provides a high level of assurance
with minimal inconvenience. Then, run all three whenever you encounter disk error
conditions when backing up or retrieving files.
To run drive diagnostics and status checks:
1. On the Drive Settings screen (see Figure 16 on page 29), click Diagnostics to display
the Run Diagnostics dialog:
Diagnostic Tool Description
Quick S.M.A.R.T. Status Check S.M.A.R.T. is a failure-prediction function that continuously
monitors key internal performance attributes of the drive. A
detected increase in drive temperature, noise, or read/write
errors, for example, can provide an indication that the drive
might be approaching a serious failure condition. With
advanced warning, you could take precautionary measures,
like moving your data to another drive, before a failure
occurs.
The result of a quick S.M.A.R.T. status check is a pass or fail
evaluation of the drive's condition.
The S.M.A.R.T. status check completes within a second or
two.
Quick Drive Test Your My Passport drive has a built-in Data Lifeguard
diagnostic utility that tests the drive for error conditions. The
quick drive test checks the drive for major performance
problems.
The result of a quick drive test is a pass or fail evaluation of
the drive's condition.
The quick drive test can take several minutes to complete.
Complete Drive Test The most comprehensive drive diagnostic is the complete
drive test. It methodically tests each and every sector for
error conditions, and inserts bad-sector markers as
required.
The complete drive test can take several hours to complete,
depending on the size and data configuration of your drive.
- My Passport 1
- WD Service and Support 2
- Accessing Online Support 2
- Table of Contents 3
- TABLE OF CONTENTS – iv 4
- TABLE OF CONTENTS – v 5
- About Your WD Drive 6
- Kit Contents 7
- Optional Accessories 7
- Compatibility 8
- Drive Format 8
- Physical Description 8
- Indicators 8
- USB 2.0 Interface 9
- Registering Your WD Product 9
- Handling Precautions 9
- Connecting the Drive 10
- Installing the Drive 11
- Installing on Windows XP 12
- MY PASSPORT ELITE 13
- USER MANUAL 13
- Figure 5. AutoPlay Screen 14
- WD SmartWare Overview 18
- WD SmartWare Home Screen 18
- Figure 9. Backup Screen 22
- Backing It All Up 23
- Figure 10. Settings Screen 26
- Retrieving Backed Up Files 29
- Figure 12. Retrieve Screen 30
- Retrieving a Folder 32
- Unlocking Your Drive 35
- Changing Your Password 37
- WD SmartWare Icon 38
- Opening WD SmartWare Software 38
- Monitoring Icon Alerts 39
- Registering Your Drive 43
- Setting the Drive Sleep Timer 44
- Erasing Your Drive 44
- Windows XP 45
- Checking Drive Health 46
- • Quick SMART Status 47
- • Quick Drive Test 47
- • Complete Drive Test 47
- Using the Drive with a Mac 48
- Using the WD SmartWare Icon 52
- Dismounting the Virtual CD 54
- Safely Dismounting the Drive 54
- Unlocking the Drive Manually 56
- WD pop-up screen 58
- 3. Click Uninstall 58
- Troubleshooting 59
- TROUBLESHOOTING – 55 60
- Installing an SES Driver 61
- INSTALLING AN SES DRIVER – 57 62
- INSTALLING AN SES DRIVER – 58 63
- Windows Vista 64
- INSTALLING AN SES DRIVER – 60 65
- Windows 7 66
- INSTALLING AN SES DRIVER – 62 67
- INSTALLING AN SES DRIVER – 63 68
- Regulatory Compliance 69
- FCC Class B Information 69
- ICES-003/NMB-003 Statement 69
- Safety Compliance 69
- CE Compliance For Europe 69
- Warranty Information 70
- Obtaining Service 70
- Limited Warranty 70
- INDEX – 67 72
- INDEX – 68 73
- Western Digital 74
- 20511 Lake Forest Drive 74
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